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VAT refunds made easy

Enhance your Tax Free shopping experience

Conditions change depending on your destination so follow our tips to stay up to date.

CUSTOMS Offices & REFUND Locations.

Remember to arrive at the airport early to process your VAT refund and validate your Tax Free form before checking in your luggage. Customs authorities may ask to see your purchase.

What is the NEW
NL Digital System?

Starting January 1st, 2026, the Netherlands will launch its digital process for validating Tax Free forms issued within its territory.

The process is very simple: you just need to download the official app and validate all your documents directly from your mobile device.

NL Customs VAT App.The official application of the Dutch government

The Netherlands

Requirements to get my VAT refund

VAT Refund

Request your Tax Free form
Normal rate: 21%
Reduced rate: 9%
Minimum purchase amount: 50€

Stamp

You have a period of 3 months to get the Tax Free form stamped at the Oficial APP, NL Customs VAT App,  before leaving the European Union. Please, get your form digitally stamped before doing the check-in of your luggage.

Get your Refund

Get your refund in cash at our refund points or by credit card. You have 4 years from the date of purchase to get your refund.

Conditions of each country to get the refund of my Tax Free

The countries of the European Union are: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Poland, Portugal, Romania, Slovak Republic, Slovenia, Spain, Sweden and the Netherlands.
Exception: Residents of Andorra, Busingen, Campione d’Italia, Ceuta, Gibraltar, Guadeloupe, French Guiana, Helgoland, Aland Islands, Canary Islands, Channel Islands, Lake Lugano, Livigno, Martinique, Melilla, Mount Athos, Reunion, Saint-Martin (French Part) are entitled to Tax Free service.

Empower your Tax Free Experience
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