VAT refunds made easy

Enhance your Tax Free shopping experience

Conditions change depending on your destination so follow our tips to stay up to date.

Enhance your Tax Free shopping experience

Germany

Requirements to get my VAT refund

VAT Refund

Request your Tax Free form
Normal rate: 19%
Reduced rate: 7%
Minimum purchase amount: 50€

Stamp

You have a period of 3 months to get the Tax Free form stamped at the Customs office before leaving the European Union. Please, get your form stamped before doing the check-in of your luggage.

Get your Refund

Get your refund in cash at our refund points or by credit card. You have 4 years from the date of purchase to get your refund.

Contact with Germany team

You must stamp each Tax Free form at the last airport or port of the country where you leave the European Community.

Remember: It is mandatory to send the stamped Tax Free form by post to our office. In the shop, they must provide you with our envelope. With this prepaid postage, you can send it without paying for the post and from anywhere in the world.

If you prefer to get your VAT refund on your credit card, get Customs validation and send us your data:

Select the country from which you are leaving the EU

Conditions of each country to get the refund of my Tax Free

The countries of the European Union are: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Poland, Portugal, Romania, Slovak Republic, Slovenia, Spain, Sweden and the Netherlands.
Exception: Residents of Andorra, Busingen, Campione d’Italia, Ceuta, Gibraltar, Guadeloupe, French Guiana, Helgoland, Aland Islands, Canary Islands, Channel Islands, Lake Lugano, Livigno, Martinique, Melilla, Mount Athos, Reunion, Saint-Martin (French Part) are entitled to Tax Free service.

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