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VAT refunds made easy

Enhance your Tax Free shopping experience

Conditions change depending on your destination so follow our tips to stay up to date.

Spain

Requirements to get my VAT refund

VAT Refund

Request your Tax Free form
Normal rate: 21%
Reduced rate: 10%.
Super reduced rate: 4%
Minimum purchase amount: 0,01€

Stamp

You have a period of 3 months to get the Tax Free form stamped at the Customs office before leaving the European Union. Please, get your form stamped before doing the check-in of your luggage.

Get your Refund

Get your refund in cash at our refund points or by credit card. You have 4 years from the date of purchase to get your refund.

What is
DIVA Digital System?

If you have forms issued in Spain and you’re leaving from Spain, you must go to the DIVA machines to get the digital validation. Once digitally validated, you don’t need to send us the form.

If you’re leaving from a different European country, you must go to the Customs office and get a manual stamp. Once stamped, you must send us the form.

Conditions of each country to get the refund of my Tax Free

The countries of the European Union are: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Poland, Portugal, Romania, Slovak Republic, Slovenia, Spain, Sweden and the Netherlands.
Exception: Residents of Andorra, Busingen, Campione d’Italia, Ceuta, Gibraltar, Guadeloupe, French Guiana, Helgoland, Aland Islands, Canary Islands, Channel Islands, Lake Lugano, Livigno, Martinique, Melilla, Mount Athos, Reunion, Saint-Martin (French Part) are entitled to Tax Free service.

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