Before paying for your purchase, ask the store staff for an epay Tax Free Form and verify that all your data are correct.

We recommend scanning the QR code on each Tax Free form to manage your refunds digitally from your mobile. 

Remember that the usual ticket is not a Tax Free form, you must request it at the time of payment.

The process for refunding part of the VAT on your purchases is easy, you can complete it in 3 steps.
Follow our recommendations to avoid making the usual mistakes.

You must stamp each Tax Free form at the last airport or port of the country where you leave the European Community.
Remember that each country has its own regulations, go in advance, you must stamp before checking in your luggage.